ClientDrop
HomeDashboard

Privacy Policy

Last updated: February 3, 2025

1. Introduction

ClientDrop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document collection service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address and name when you create an account
  • Document Data: Files and form responses submitted through the platform
  • Usage Data: Information about how you interact with our Service
  • Client Information: Names and email addresses of clients you create drops for

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Send notifications about document submissions
  • Respond to support requests
  • Improve and optimize the Service
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use trusted third-party services (Supabase, Vercel) that maintain SOC 2 compliance. Files are stored with unique access tokens and are not publicly accessible.

5. Data Sharing

We do not sell your data. We may share information with:

  • Service Providers: Third parties that help us operate the Service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

7. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use advertising or tracking cookies.

8. Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove your data within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

ClientDrop is not intended for users under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.

11. Contact Us

For privacy-related questions, please contact us at support@clientdrop.io